We offer a 30-day product warranty covering manufacturing defects.
Warranty Covers
- Missing parts
- Structural defects
- LED components not working on arrival
- Incorrect items received
Warranty Does Not Cover
- Damage caused during assembly
- Wear from regular use
- Damage caused by improper handling
- Assembled or partially assembled kits
- Issues resulting from adding third-party components
How to Claim Warranty
Email help@harrypotterbooknooks.com with:
- Order number
- Photos or video of the issue
- A short description of the problem
If the claim is approved, we will offer:
- Replacement parts
- A replacement kit
- Or a store credit (depending on the situation)